The Centurion Lounge

Airport

Denver (DEN)

Terminal

Concourse C

Location

Airside

Oh my goodness for being the Centurion lounge these bartenders and staff are so bitter. I have been to this lounge but they were just rude and entitled. They made it seem like they were doing us a favor. The food was okay the service was AWFUL. Please get new bartenders/staff maybe some that will actually like their job and have experience in the hospitality workforce. I have been here several times but the staff specially the bartenders were super mean. One of them was even watching the baseball game even though there was a long line. The other older lady told my husband after he got his beer he was not to leave until she told him he was excused. Not only a terrible experience but it was also my husbands 40th bday, mind you we both have platinum cards which we pay for them every year.

When you get to the front of the long line at the base of the escalator (having waited 15 minutes or more) you are then informed there is another wait of 15 or more minutes to register before you can actually enter. In our case, as we came up the escalator, the people already at the top were only barely able to move out of our way and we came very close to a serious accident. (Which the staff ignored.) One agent was dealing with the queue, even when there was a lengthy - and loud - dispute with a customer, while a second agent sat next to him busying herself with some paperwork. Of course, the facility itself was full. When the place is so overcrowded, consider offering some grab-and-go refreshments to encourage short visits.

It’s a lounge… enjoy it! It’s better than staying at the gate and it provides food/drinks 🍻! I saw that the reviews were not the highest but tbh it’s crowded and that’s just the nature of lounges these days. After waking around I was able to get a seat enjoyed some pasta and had a beer. What more could you ask for before a long flight 🛫!?!

Even with the limited guest allowance for a good chunk of Platinum cardholders, it seems this lounge was still at capacity. It was crowded on a Monday afternoon at 3pm. It took a while to find a table; so i settled for an awkward seat which was low to the ground. The food selection here was mediocre at best. The chicken was flavorless and dry and in addition, the broccoli was unseasoned. I would not recommend this lounge unless you have a long connection time.

Underwhelming, poor food options with not many choices. The fruit cocktail looked like food poisoning waiting to happen. I would say cafeteria food would probably taste better. I do not suggest paying the $50 per guest, not worth it. Dirty and uncomfortable furniture with random scattered service items throughout the lounge taking away from the visual aesthetics of the place. Service was abismal, from the bartender to the managers walking around the lounge… not what I have experienced at other lounges. I would say my first negative experience at one of these places. The only positive thing was the lovely lady at the front desk.