American Airlines/British Airways Chelsea Lounge

Airport

New York (JFK)

Terminal

Terminal 8

Location

Airside

Sat in here for hours due to a long layover. Was very pleased. The staff were nice and the food was good. They lots of seating options and nice to get work done. The pub has very yummy food like pub pretzles. The showers were big and refreshing. It did get pretty packed towards the late afternoon. When a big influx of people come in it can get pretty loud. But overall great lounge!

Coffee machine broken, soft drinks empty, no hot water for tea. No forks, no wine glasses. No hot food. Worst lounge experience ever. Plus metal found in food, told staff. No response and kept serving the dish to others

Very solid and spacious Lounge. Food selection was decent in the evening - even around 10pm a broad variety of food was available. Big big plus have been the showers in the lounge. A lot of space and very clean. This was perfect after a long day and before a long haul flight. The star reduction is due to some staff being below average friendly and limited helpful. Please note the overall staff was excellent and nothing complain about - just 2-3 people provided the feeling to not bother them while being e.g. on their smartphone.

Amazing lounge . This lounge is also shared by American Airlines - It’s called as Greenwich lounge .. great service . Well maintained .. Good food .. Suitable for vegetarians as well . There are options in everything for vegetarians.. The service personnel was very attentive to my questions of certain food .. keep up the good work :)

We were in the lounge early morning. Breakfast offerings were good. Nothing spectacular but they included fruit and a kale salad which was refreshing. Lounge was large with many seating options. Definitely comfortable and clean.